This agreement outlines the terms and conditions for clients enrolling our Package 8888. By signing below, the client acknowledges and agrees to the following:
1. Payment Terms
- A deposit of RM 4444 (50% of the package price) is required to secure the booking.
- The deposit is non-refundable under all circumstances.
2. Booking & Rescheduling
- Clients may reschedule their procedure date once only.
- Any date changes must be requested at least 1 month in advance.
- Changes requested less than 1 month before the procedure will not be accepted.
3. Accommodation
- Accommodation is provided only from clinic-approved options.
- If the client prefers alternative accommodation, additional charges apply and must be borne by the client.
4. Package Pricing
- The package price is fixed.
- No discounts will be applied under any circumstances.
5. Transport Services
- If pick-up/drop-off service is required, the clinic must be informed at least 1 week prior to the procedure date.
6. Cancellation Policy
- In case of last-minute cancellations, sick leave, or emergencies, the deposit will not be refunded.
7. Medication
- The package includes DHT blockers and medications provided on the day of the procedure.
- Any additional medications must be purchased separately.
8. Consultations
- Package includes 12 personal consultations with the doctor.
- Additional consultations beyond the 12 sessions will be charged separately.
9. PRP Treatments
- Package includes 12 PRP sessions, with 2 used during the hair transplant (HT) procedure.
- The remaining 10 PRP sessions are available post-procedure.
- PRP sessions cannot be converted to other hair boosters or treatments, even with top-up payments.
10. Hair Wash Services
- Clients are entitled to unlimited hair wash services for up to one month from the HT date.